Privacy Policy

At Vertex Software Enterprise, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services.

Information We Collect

We may collect personal information such as your name, email address, phone number, and other contact details when you interact with our website, such as when you fill out a contact form or subscribe to our newsletter. We also collect non-personal information about your visit, such as your IP address, browser type, device information, and pages viewed, to improve our website's performance and user experience.

How We Use Your Information (PI Data Policy)

We use the information we collect to:

• Provide and maintain our services.
• Process your transactions and manage your orders.
• Respond to your inquiries and support requests.
• Send you newsletters, marketing communications, and updates (if you have opted in).
• Improve our website and services based on user feedback and usage patterns.
• Detect, prevent, and address technical issues and fraudulent activities.

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We use industry-standard encryption protocols and secure storage solutions. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any websites you visit.

Children's Privacy

Our Service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. Your continued use of our website after such changes constitutes your acceptance of the new Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:
Email: contact@vertex-software-enterprise.com
Phone: +94 77 520 6659

Last Updated: 1/23/2026